Our return and exchange policy applies to all purchases made through the website Haute Luxe online purchases are valid for exchange or refund within 9 days from the receive date. We pride ourselves in sending items off with a quality check. If items are being returned or exchanged due to any reason other than defection it will be your responsibility to return them at your expense. 

All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the packing slip.  

CLEARANCE items cannot be returned or exchanged.

Return by Mail Address -


1120 Shady Lane STE 1310

AUSTIN, TX 78721


Haute Luxe Clothing uses USPS parcel service and ships Priority 2-3 day in the United States. 2-3 day begins once order is processed. 


- Credit / Debit Cards
- Offline Payments Cashapp/Zelle